AI Chatbots, Northern Rivers NSW
AI chatbots for Northern Rivers businesses.
An AI chatbot for a Northern Rivers business is an assistant trained on your actual business, not a generic bot: it answers enquiries in your voice, qualifies the real leads and passes them to you with the details already captured. I build them for local operators who are losing enquiries the moment they land after hours.
Grounded in your real information and tested hard with the awkward questions before a customer ever sees it. AI assistants from $1,500 AUD.
What It Is
An assistant that actually knows your business.
Most chatbots are a wall people bounce off. Generic, vague, unable to answer the one question the customer came with. What I build is different: an assistant grounded in your real business, your services, your prices, your booking process, your policies, the questions you field every single day. It answers in your voice, not a robotic script, and it handles the enquiry properly instead of stalling until someone gives up and calls a competitor.
When a real enquiry comes in, the assistant qualifies it, captures the details you always have to ask for, and hands it to you ready to action. When it hits something it does not know, it says so and passes it on, it does not invent an answer. It is the difference between a bot that costs you leads and an assistant that catches them.
Who It Is For
Businesses losing leads after hours.
The Northern Rivers runs on small businesses, and most enquiries do not arrive at a convenient time. Hospitality and tourism through Byron and the coast, trades and construction across Ballina and Lismore, clinics and allied health, retail and service businesses, the operators who are flat out during the day and asleep when the enquiry lands at 9pm. Every question that goes unanswered overnight is a lead cooling off.
If you are losing enquiries to slow replies, answering the same handful of questions on repeat, or watching your contact form sit unchecked until you get a spare minute, this is built for you. And if your enquiry volume is genuinely low enough that a person handles it fine, I will tell you straight rather than sell you a system you do not need.
Real Local Outcomes
Caught, not lost.
A Byron cafe or restaurant fielding function and catering questions across its website and socials at all hours. A website assistant answers the common ones instantly, dates, capacity, menus, pricing, then captures the serious enquiries and drops them to the owner qualified, so nothing slips through on a busy night.
A Ballina trades business getting quote requests through its site while the team is on the tools. The assistant asks the questions the owner always has to ask, job type, location, rough scope, and passes each request through ready to price, instead of a bare form that starts three days of back and forth.
A Lismore clinic answering the same admin questions dozens of times a week, hours, location, what to bring, how booking works. The assistant handles all of it on the website and routes the genuine booking and clinical questions to the right person, freeing the front desk for the work that needs a human.
Each of those is illustrative, the shape of the work, not a claimed result. The pattern underneath is always the same: catch the enquiry the moment it lands, answer what you can answer, and hand the rest over already sorted.
How We Work
Sit in the business first.
An assistant that does not know your business is worse than none, so every build runs the same way.
- 1. Discover. A session on site in the Northern Rivers or remote, going through the questions you actually get and how you want each one handled.
- 2. Diagnose. A short written report: what the assistant should handle, what it should hand off, and where it should live. Yours to keep either way.
- 3. Build alongside you. Built and trained on your real business, tested hard with the awkward questions before it ever faces a customer.
- 4. Embed. Wired into your enquiry flow, monitored, and tuned over time so it keeps answering well as your business changes.
Pricing
From $1,500 AUD per assistant.
An AI assistant starts from $1,500 AUD, quoted per project after a discovery call, because it is a workflow built around one job: handling enquiries end to end. Most Northern Rivers businesses start with one well-built assistant and extend it once it has proven it earns its keep. If the work turns out to need custom software it starts from $8,000 AUD, and a hand-built website from $3,000 AUD.
A small scoping fee up front, credited toward the build if you go ahead. Fixed scope, fixed price, before any real work starts. Start a project enquiry and we will work out what your assistant should handle.
Common Questions
The honest answers.
Is this just a generic chatbot bolted onto my website?
How much does an AI chatbot cost in the Northern Rivers?
Where does the chatbot live?
Will it hand off to a real person?
Will it make things up about my business?
Do you meet in person?
Keep Reading
Other places we work.
Let's stop your Northern Rivers enquiries going cold.
Tell me what you are trying to fix or build. I reply within 24 hours, and the first discovery call is free whether you build with me or not.
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