AI Automation, Gold Coast QLD

AI automation for Gold Coast businesses.

AI automation on the Gold Coast is a set of small systems that take the repetitive admin, enquiries answered, quotes chased, bookings reconciled, documents processed, off a founder's plate and into the tools you already run. I build them from just over the border in the Northern Rivers, a short drive up the M1, for the small operators from Southport to Coolangatta drowning in their own admin.

The studio sits just over the border in the Northern Rivers, so Coolangatta is on the doorstep and Southport is a short run up the M1. AI automation from $1,500 AUD per workflow.

What It Is

The jobs that eat a Gold Coast week.

AI automation is a set of small, specific systems that do the jobs a person should not have to remember. A booking enquiry lands from a Burleigh restaurant's Instagram, gets read, qualified and answered from one screen instead of three. A quote from a Southport builder goes quiet, and a follow up goes out on time in the owner's voice. A supplier invoice arrives as a PDF and the numbers land where they belong without anyone retyping them.

It is not a chatbot and it is not a promise to replace your staff. It is the low-value, time-sensitive admin, handed to a system that does not get tired, so the people in your business can do the work only they can do. On a coast where the busy season swings hard and the phones do not stop, that difference shows up fast.

Who It Is For

Small operators, doing too much by hand.

The Gold Coast runs on small businesses, and most of them are flat out. Hospitality through Burleigh, Broadbeach and Coolangatta, trades and construction working across Southport, Nerang and up into the hinterland, real estate offices in Robina and Mermaid, short-stay and tourism operators along the strip, clinics, gyms and the service businesses that keep the place moving. What they share is a founder or a tight team doing high-value work and low-value admin in the same day.

If you are the person fielding enquiries after hours, reconciling bookings by hand, or copying the same details between your booking system, your inbox and your accounts, this is built for you. And if your process is already tight and you are just busy, I will tell you straight rather than sell you something you do not need.

Real Local Outcomes

One workflow, real hours back.

A Broadbeach restaurant taking function and group bookings across Instagram, email and a web form. One intake workflow pulls them into a single list, qualifies each against date, headcount and budget, and drafts a first reply, so the owner answers in five minutes from one screen and nothing slips through on a busy Friday.

A building or landscaping business running crews out of Southport, losing money on quotes that never get chased. A follow up workflow watches for quotes gone quiet, nudges at the right interval in the owner's voice, and flags the ones worth a call. Quotes that used to vanish turn back into booked jobs.

A Robina real estate office buried in rental and appraisal enquiries. Automated intake sorts them by type, captures the details the agent always has to ask for, and drops a ready-to-send reply into the drafts folder. Response time falls from hours to minutes and the good leads stop going cold.

A Coolangatta short-stay operator juggling enquiries, cleaning schedules and guest messages across a handful of platforms. A workflow watches the bookings, triggers the turnover jobs and keeps guests answered without the host living inside their phone.

Each one is scoped to the business. The pattern is always the same: find the single job that quietly costs you the most, and give it to a system that does it reliably.

How We Work

Sit in the business first.

Guessing at what to automate is how you waste money, so every engagement runs the same way.

  1. 1. Discover. A half-day on site on the Gold Coast or remote, watching how the business actually runs and where the time and money leak.
  2. 2. Diagnose. A short written report: the leaks, the leverage points, what to build first and why. Yours to keep either way.
  3. 3. Build alongside you. Built inside your business with daily contact, so the workflow gets shaped by the people who use it.
  4. 4. Embed. Team trained, runbook written, ongoing support so the system keeps earning instead of rotting.

Pricing

From $1,500 AUD per workflow.

AI automation starts from $1,500 AUD per workflow, quoted per project after a discovery call. Most Gold Coast businesses start with the one workflow that hurts the most and add from there. If the right answer turns out to be bigger, custom software starts from $8,000 AUD and a hand-built website from $3,000 AUD.

A small scoping fee up front, credited toward the build if you go ahead. Fixed scope, fixed price, before any real work starts. Start a project enquiry and we will sort out which one to build first.

Common Questions

The honest answers.

You are based in the Northern Rivers, so can you actually help a Gold Coast business?

Yes, and I will not pretend otherwise: the studio is in the Northern Rivers, not on the Gold Coast. But the border is minutes away, Coolangatta and Tweed are effectively local, and Southport, Robina and Burleigh are a straight run up the M1, so a discovery session on site is genuinely easy to arrange. The build work then happens mostly remotely, and you deal with one person in your own timezone the whole way, never an offshore team or a ticket queue.

How much does AI automation cost on the Gold Coast?

There is no Gold Coast surcharge and no city markup: it is from $1,500 AUD per workflow, the same rate I quote anywhere, scoped after a discovery call. A workflow is one job handled end to end, so most operators pick the single job costing them the most, prove it earns its keep, then add another. If the real fix turns out to be custom software that starts from $8,000 AUD, and a hand-built website from $3,000 AUD.

What kind of Gold Coast businesses is this for?

Owner-run operators across the city and the hinterland. Cafes and restaurants around Burleigh and Broadbeach, builders and trades working Southport, Nerang and up the range, real estate offices in Robina and Mermaid, short-stay and tourism hosts along the strip, plus the clinics, gyms and service businesses that keep the coast running. If the busy season has you answering enquiries at midnight and re-keying the same details between apps by day, one of these workflows is for you.

Will this work with the booking and accounting tools I already use?

Yes, and keeping them is the point. The automation wires into whatever you already run on the coast, your booking platform, your inbox, your accounting software, your point of sale, so there is no rip and replace mid-season. If a tool is genuinely the thing holding you back I will tell you straight, but the default is to make your current setup carry more, not to sell you a new stack.

I only have a couple of staff. Is that too small?

Small is the sweet spot, not a problem. On a coast where wages and the cost of a spare set of hands keep climbing, one good workflow can do a job you would otherwise hire for, and it does not call in sick over schoolies. The first version of these systems was built for Lennox Label when it was a small Northern Rivers retail business, so small is exactly what they are designed around.

How fast can a workflow go live?

A single, well-scoped workflow is usually running two to three weeks after the discovery call, sometimes quicker if the coast is between seasons and we can move. You see drafts and a working demo as it comes together rather than one big reveal, and anything larger gets an honest timeline in the written diagnosis before you commit a dollar. If we scope it before your peak, the aim is to have it carrying load by the time the season lands.

Let's get your Gold Coast admin off your plate.

Tell me what you are trying to fix or build. I reply within 24 hours, and the first discovery call is free whether you build with me or not.

Start a project